[Popup] 30 Day Returns – Linjer

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[Popup] 30 Day Returns

30 Day Returns

What's the return policy?
If you're not happy for any reason, you may return eligible Linjer items within 30 days of receiving the order, provided that the items are unused and in original condition, including all original packaging. Products marked "Final sale" on the respective product page are not eligible for return.

All returned items must meet the terms of our return policy, or they will be sent back to you at your expense.

Shipping fees (for orders less than $75 USD, or express shipping upgrades) are not refundable.

What's the return process?
United States / United Kingdom / Hong Kong / Canada / Sweden / Germany / Netherlands / France / Italy / Spain 
We are pleased to offer two return options:
1) Ship your return parcel (at your cost) to a designated address in your country.
2) We create 
a return label for you to use for the return shipment. A flat rate of $15 USD (or equivalent in other currencies) per shipment will be deducted from your refund to cover return shipping and handling.

Elsewhere -- Return parcels must be sent to specific addresses depending on where you are shipping from:
- Oslo, Norway (if you're in Norway)
- Slough, England (if you're in Europe and not in a "simple returns" country or Norway)
- Carramar, WA, Australia (if you're in Australia or New Zealand)
- Hong Kong (if you're anywhere else)
The costs associated with the return are the responsibility of the customer. You can ship with the carrier of your choice. For your safety, make sure to get a tracking number so that you are protected in the event of theft or loss during delivery to us. 

To arrange a return, please email returns@linjer.co.



What's your exchange policy?
We don't have a formal exchange program. If you'd like to exchange something for a different colour or size, we treat it like a return. Then you can place a new order on our webshop for the item you'd like to receive in exchange.

To arrange a return, please email returns@linjer.co.


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