Shipping & Returns
Where does Linjer ship?
Linjer ships to 41 countries:
- North America: United States, Canada, Mexico
- Europe: United Kingdom, Ireland, France, Germany, Norway, Sweden, Denmark, Finland, Iceland, Belgium, The Netherlands, Switzerland, and more
- Oceania: Australia, New Zealand
- Asia: Hong Kong, Singapore, Japan, South Korea, China, and more
- Middle East: Israel, United Arab Emirates
For a full list of countries, please click here
How much does shipping cost?
Shipping is free!
Do I have to pay duties and taxes?
We cover duties and taxes for all shipments purchased on www.linjer.co. You will not have to pay additional fees beyond the product price.
How long will delivery take?
Delivery usually takes 2-5 business days, although it's often shorter. Orders are delivered by courier, usually FedEx or DHL. Orders shipping to Hong Kong are delivered by a local courier service, usually within 1-2 business days.
You'll receive a tracking number shortly after placing your order, so you can see exactly when it’s scheduled to arrive.
We ship the majority of our orders from fulfillment warehouse in Hong Kong. At times we also ship from within the United States if we happen to carry inventory there.
What if I refuse delivery?
Refused packages—and those that are not received due to negligence on the part of the recipient—are refunded once received by our warehouse, less the cost of shipping to and from the destination country, as well as any applicable duties and taxes.
What's your return policy?
If you're not happy for any reason, you may return full-price Linjer items within 30 days of receiving the order, provided that the items are unused and in original condition, including all original packaging.
All returned items must meet the terms of our return policy, or they will be sent back to you at your expense.
We are not able to offer returns on crowdfunded or pre-ordered items sold at a discount; although naturally there are exceptions where we've made a mistake.
What's the return process?
We are pleased to offer simple returns in these countries:
- United States
- United Kingdom
- Hong Kong
- Canada (for watches, watch straps and wallets only)
Email us and we'll send you a return label to use for the return shipment. A flat rate of $15 USD per item will be deducted from your refund to cover return shipping, handling and restocking.
...otherwise: Return parcels must be sent to a specific address in Oslo, Norway (if you're in Norway), Slough, England (if you're in the EU), or Hong Kong (if you're anywhere else). The costs associated with the return are the responsibility of the customer. You can ship with the carrier of your choice. For your safety, make sure to get a tracking number so that you are protected in the event of theft or loss during delivery to us.
To arrange a return, please email [email protected].