Shipping & Returns

SHIPPING

Where does Linjer ship?
We ship worldwide!

How much does shipping cost?
We cover the shipping -- it's free for you. 

Do I have to pay duties and taxes?
We cover duties and taxes for shipments to all countries. You will not have to pay additional fees beyond the product price.

Where does Linjer ship from? How long will it take?
We ship the majority of our orders from fulfillment warehouse in Hong Kong. At times we also ship from within the United States if we happen to carry inventory there.

Orders shipping to Hong Kong are delivered by a local courier service, usually within 1-2 business days. Orders shipping outside of Hong Kong are delivered with a courier, usually FedEx or UPS. Delivery usually takes 5-7 business days, although it's often shorter.

RETURNS

What is your return policy?

You may return any full-price Linjer items within 14 days of receipt, provided that the items are unused and in original condition. Purchases made between November 23 and December 20 qualify for an extended returns timeline, where full-price items may be returned by January 5 (i.e. you have more than 14 days to return).

Pre-ordered items may not be returned for refund, although naturally in the case of a mistake on our part we make exceptions.

Where are returns sent?
Customers in the U.S. can send returns to us in the U.S. For customers outside the U.S., returns must be sent to our warehouse in Hong Kong. The costs associated with the return are the responsibility of the customer. You can ship with the carrier of your choice. For your safety, make sure to get a tracking number so that you are protected in the event of theft or loss during delivery to us.

How do I arrange a return?
Please email [email protected]

For additional questions, email us at [email protected] and we’ll help you out.